We want you to love your purchase! However, due to hygiene and personal care product standards, we only accept returns if:

• You received a wrong product, or

• The product was damaged or defective upon delivery.

To initiate a return:

• Contact us at thelatro.official@gmail.com within 48 hours of delivery.

• Provide unboxing photos or videos as proof.

• The product must be unused and sealed in its original packaging.

Once approved, we will arrange a pickup or guide you through the return process.